Refund & Return Policy – Shopykartt

At Shopykartt, we want you to be completely satisfied with your purchase. If you receive a product that is defective, damaged, or not as described, our return and refund policy ensures a smooth resolution.

1. Eligibility for Returns

• Products can be returned only if they are defective, damaged, or incorrect.
• The item must be unused, in its original packaging, and include all accessories/manuals.
• Certain products such as consumables (e.g., ink cartridges) cannot be returned once opened, unless defective.

2. Return Process

• Contact our support team to initiate a return request.
• Provide order details, reason for return, and images of the product (if damaged/defective).
• Once approved, the product must be shipped back to us using the return instructions provided.

3. Refund Process

• Refunds are processed only after we receive and inspect the returned product.
• Approved refunds will be issued to the original payment method.
• Refund timelines may vary depending on your bank or payment provider.

4. Exchange Policy

• In case of a defective or wrong item, you may choose to receive a replacement instead of a refund, subject to stock availability.

5. Non-Returnable Items

• Products purchased on clearance or marked as “non-returnable” cannot be returned unless defective.